Privacy Policy
PRIVACY POLICY
Last updated: June 2026
1. Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that:
Data Controller: Iliana
NIF: Y0322979G
Address:
Avinguda Regne de Valencia 87, Piso 6, Puerta 66
46006 Valencia
Spain
Email: ilianashopinfo@gmail.com
Telephone: +34 671 850 992
2. Personal Data We Collect
We may collect the following categories of personal data:
- Identification data (name and surname)
- Contact information (email address, telephone number, postal address)
- Billing and shipping information
- Information provided through contact forms
- Purchase history and order information
- Technical information collected through cookies and similar technologies
We only collect data that is necessary to provide our services and fulfil our legal obligations.
3. Purpose of Processing
Your personal data may be processed for the following purposes:
a) Order Management
To process, prepare, ship and deliver your orders.
b) Customer Service
To respond to enquiries, requests and communications.
c) Contractual Obligations
To manage payments, invoices, returns and warranties.
d) Legal Compliance
To comply with tax, accounting and legal obligations.
e) Marketing Communications
To send information about collections, promotions, events and news, provided that you have given your consent.
You may withdraw your consent at any time.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent provided by the user
5. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.
Certain information may be retained for longer periods where required by tax, accounting or consumer protection legislation.
6. Data Recipients
Your personal data may be shared with:
- Payment service providers
- Shipping and logistics companies
- Website hosting providers
- IT and technical service providers
- Professional advisers where legally necessary
- Public authorities where required by law
We do not sell personal data to third parties.
7. International Transfers
Some service providers used by the Website may process data outside the European Economic Area (EEA).
Whenever this occurs, appropriate safeguards and legal mechanisms approved under GDPR will be applied to ensure an adequate level of protection.
8. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact:
You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD):
Agencia Española de Protección de Datos (AEPD)
9. Security Measures
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no transmission of information over the Internet can be guaranteed to be completely secure.
10. Cookies
This Website uses cookies and similar technologies to improve the user experience and analyse Website performance.
For further information, please consult our Cookie Policy.
11. Changes to this Privacy Policy
Iliana reserves the right to modify this Privacy Policy at any time to reflect legal, technical or business developments.
Any updates will be published on this page and will become effective upon publication.